About this module:

• What you'll learn? In this module we'll cover the way most people use their inbox (as a to-do list) and what it means for your email behaviour.
• Why it matters? It's important to recognise that most people use their inbox as a to-do list. By recognising and catering to this, you can help others to be more productive.

Make it practical - Questions and exercises you can try with your team:

1. Ask 10 people in your office the primary place they collect their to-dos?