About this module:

• What you'll learn? In this module you'll learn the simple principles of visual readability - or how easy it is for someone to skim your email.
• Why it matters? Visual readability is important because busy executives don’t read emails, they scan them.

Make it practical - Questions and exercises you can try with your team:

1. Scan back through your recently sent emails. Find one that’s very hard to scan (with big blocks of text and dense paragraphs). See if you can restructure to make it very visually readable. Use bullets, bold and very short paragraphs to make it as readable as possible.